Untimely submissions may be rejected. Q: Are all pass and EDGE card products sold on WhistlerBlackcomb.com included in Epic Coverage? Please see the “How are Refunds Determined?” section for additional details. YOU UNDERSTAND AND AGREE THAT TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL ANY OF THE VAIL RESORTS PARTIES BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PERSONAL INJURY/WRONGFUL DEATH, PUNITIVE, OR EXEMPLARY DAMAGES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING BUT NOT LIMITED TO AS A RESULT OF: YOUR USE OF OR INABILITY TO USE ANY OF YOUR ELIGIBLE 2019/2020 PASSES, THE 2019/2020 RESORT CLOSURES, YOUR PURCHASE OF 2020/2021 PASSES, OR YOUR CREDIT. The guest did not use any of the days on this pass and is eligible to receive an 80% credit. This includes Epic Day Pass products and Military Epic Pass products. Q: If I purchased Pass Insurance on my 2019/20 Epic Pass or Epic Day Pass, am I eligible for a refund due to the impact of COVID-19? If you did not elect or default into Core Season coverage, your C&C Refund Percentage will be calculated based on the following formula: All lawsuits relating to or arising out of these Terms will be brought in the Federal or State Courts located in Colorado. See Epic Coverage Terms and Conditions for full details. You must submit your refund request within 30 days of the occurrence of your qualifying personal event to be eligible for a refund. If you receive any Personal Event Refund, the Pass for which you received the refund will cease to be valid and you will no longer be able to use the Pass to access any resorts for the remainder of the 2020/2021 season. Once you book a Priority Reservation Day between November 6, 2020 and December, , 2020, you will then be defaulted to “Priority Reservation Days,” which covers those specific Priority Reservation Days. You are unable to use your Pass during the Core Season because you are quarantined at the direction of a Physician after you purchase your Pass for at least thirty (30) or more consecutive days, at least seven (7) days of which are during the Core Season. Q: How do I redeem my credit for my 2020/21 Pass? Class action, private attorney general actions, and consolidation with other actions are not allowed. 15.Acceptance. A summary of the types of qualifying personal events and qualifying resort closure events that may be covered are shown below. I receive a credit for each pass individually? Q: Can my credit be applied across multiple products? As pass holders use their Priority Reservation Days, they can book additional reservations, maintaining up to 7 reservations (or how many days of access are remaining on their pass) at a given time, regardless of pass type. Questions. • Mandatory Stay-at-home order from county, state, country  Determining the Value of Different Passes. , 2020 to be eligible for a refund based on your desired priority reservation days in the core season (Dec 8-April 4) being unavailable. If a qualifying resort closure occurs, your coverage will be determined by your selection of “Priority Reservation Days” or “Core Season”; your selection of “Primary Resort” or “All Resorts;” and the pass you purchased If I purchase my pass through a travel agency, online, or wholesale partner, will I still receive Epic Coverage? If you choose Core Season: All Resorts or a Primary Resort for coverage: You can choose a specific resort your pass has access to, or you can choose “All Resorts.” Your choice will be used to determine which resorts must be closed to trigger a qualifying coverage. The credit was calculated from the price of your 2019/20 pass and could be applied towards your 2020/21 pass purchase. • Job Loss  • Pregnancy  Please note that use of your pass at any time throughout the season, will affect your refund eligibility and refund amount. , 2020 are covered (if you do not elect Core Season coverage). , based on the resort closures in mid-March impacting ~20% of the core season. Edit. See the “How do I determine my credit?” section below for more information. A: Any unused Buddy or SWAF tickets from the 2019/20 ski season do not roll over to the 2020/21 ski season. If you receive a full or partial refund as the result of a pass insurance claim, you are not eligible for the credit program. New for the 2020/21 season, Epic Coverage is now included FREE for all pass holders, as we understand you might be nervous about what the future may hold. a pass that is not listed as eligible, it is not included in the credit program. A: Whether you had an Epic pass, Epic Day Pass, Resort Pass or Multi-Pack Season Pass, you may have been eligible for a credit that can be applied towards the purchase of a 2020/21 pass. less any days you ski while your selected resorts(s), i.e., Primary Resort (or All Resorts) is closed. Coronavirus; Subscribe Search. • Epic Pass, Epic Local Pass, and Military Epic Pass  • Employee Transfer  is free for all pass holders and provides protection across a range of qualifying personal events and qualifying resort closures and has been updated for this season. What should I do if I have questions regarding my legal rights? Q: Which Pass products were eligible for a credit towards a 2020/21 pass purchase? If you purchase a 2020/21 pass of lesser value than your 2019/20 pass: 2019/20 Epic Pass, Epic Day Pass and Multi-Pack Season Pass holders who choose to purchase a lower value pass product for 2020/21. Epic Day Pass or Multi-Pack Season Pass Product: You will be eligible for a refund based on the number of days allotted by your pass product, the Priority Reservation Days you were unable to use your pass, and the number of days you use your pass outside of your Priority Reservation Days, due to a qualifying resort closure. For information on Epic Coverage and to submit an Epic Pass refund request, please click here. the full $560 credit to purchase another Epic Local Pass or a higher value product, such as an Epic Pass. Q: When does my Epic Coverage become effective? You can only redeem your Credit Rollover towards the purchase of a single Season Pass for the 2021/2022 season. Contact the business for more information about recent service changes. Please refer to the Terms and Conditions for additional details. Note that these Epic Coverage preferences have no impact on the access for your pass – you can still use your pass at any resort included on your pass on any day that your pass allows for the 2020/21 season once you have a confirmed reservation. Epic Coverage is included FREE with every 2021 Epic Australia Pass and provides refunds associated with certain personal events, including certain resort closures (such as any due to COVID-19), illness, job loss, injury and more. The amount of your C&C Credit Rollover will equal your C&C Refund Percentage multiplied by the amount of your 2019/2020 Credit actually applied to your 2020/2021 Season Pass. If you have not selected any Priority Reservation Days and you do not make any elections under EPIC Coverage before the applicable deadlines for doing so, your elections will automatically default to the “Core Season” and “All Resorts” elections under EPIC Coverage. We want you to know you are covered, and in a way that is more expansive than anything that has ever existed before for pass holders. If you purchased a Fixed Season Pass, your Personal Event Refund Percentage is one minus the number of days you used your Pass divided by the number of days available on your Pass up to a maximum of seven (7), as reflected in the following formula: 3. Credit Rollover. Example 3:            If you purchased a 2019/2020 EPIC 7-Day Pass for $731 and used your pass 3 days during the 2019/2020 season (and otherwise meet the eligibility requirements above), and are purchasing a 2020/2021 pass of equal or greater value than your 2019/2020 pass, you would receive an individualized Credit of $321.64 (i.e., per Table 3 above, a 44% Credit of your Purchase Price of $731) towards the purchase of your 2020/2021 pass. The Epic Australia Pass now connects Perisher with Japan, Canada and the best of the U.S., with 24 mountain resorts in four countries on the pass! If you have already purchased a pass for next season or if you renew your pass prior to receiving your promotion code, we will retroactively provide the credit value back to you. Learn More. If you wish to change your election from your Priority Reservation Days and choose ‘Core Season’ for coverage, update the Epic Coverage section in ‘My Account’ to ‘Core Season’. COVID-19), war, terrorism, or covered natural disasters. Similar lawsuits may be pending or may be filed in the future. We hereby further advise that class action lawsuits have been filed against United Specialty Insurance Company, Beecher Carlson Insurance, LLC, and American Claims Management on behalf of pass holders who purchased pass insurance for the 2019/20 season. For a resort closure, we will post a notice on the Epic Coverage page and will include an online form for you to submit a refund request prior to May 1, 2021. Your eligibility for a refund and the amount of any refund due to an Extended Resort Closure Event is specific to the Extended Resort Closure Event applicable to the Pass you purchased and elections you made. It is important to note that days used your pass at partner resorts on your pass do count towards your total number of days used your pass in the determination of your refund. a. This includes: • Epic Pass, Epic Local Pass, and Military Epic Pass. But in order to use your Credit, you must also accept the terms and conditions, which include a release in Section 9 of those terms and conditions that will prevent you participating in any of these class action lawsuits or any similar lawsuits that are filed. If you have any questions regarding the impact of these Terms or this release on your legal rights, you should consult with a lawyer. Similar lawsuits may be pending or may be filed in the future. A: Epic Coverage is free for all pass holders and provides protection across a range of qualifying personal events and qualifying resort closures and has been updated for this season. Epic Coverage is free with all pass products and provides a refund if you have an eligible injury, job loss, or experience other personal events that prevent you from using your pass. Historically, our pass holders had to pay up to $35 if they chose to insure their pass against personal risk, but the new Epic Coverage program is now included with all passes for the 2020/21 season. Q: Why is Vail Resorts not refunding 2019/20 season passes? Similar lawsuits may be pending or may be filed in the future. Q: I don't see my pass listed here - was I eligible for a credit? Please note that if the calculation yields a negative result, there is no refund. Please refer to the Terms and Conditions for additional details. You are a college student, enrolled in at least twelve (12) credits if you are an undergraduate or six (6) credits if you are a graduate student, and you are unable to use your Pass during the Core Season because, after you purchased your Pass, you (a) transfer to a school located 100 miles or more further away from any resort covered by your Pass than your current school, (b) are accepted into a foreign study program that will cause you to be out of the country for thirty (30) or more consecutive days during the Core Season or (c) graduate and begin work at a job that is 100 or more miles further away from any resort covered by your Pass than your current school. • Jury Duty  All claims needed to be submitted by July 15, 2020, to be considered. TWITHSTANDING THE FOREGOING, SUCH LIABILITY WILL NOT IN THE AGGREGATE EXCEED THE AMOUNT YOU PAID FOR THE SEASON PASS OR OTHER LIFT ACCESS PRODUCT YOU PURCHASED. “Vail Resorts Parties” means Vail Resorts and each of its resorts, subsidiaries, affiliates, and their respective officers, directors, employees, contractors, representatives and agents, together with each Partner Resort and their operators, subsidiaries, or affiliates and each of their respective officers, directors, employees, contractors, representatives and agents. Please visit epicpass.com/region/partners for a full list of partner resorts. For Epic Coverage protection, only the original Priority Reservation Days reserved prior to December. Your credit amount would have been determined based on your pass type and the number of days you used your pass. You can initiate a refund request for personal events by calling 1-877-895-1297, or by emailing a representative at NewLosses@ACMClaims.com within 30 days of the personal event. If you have any questions regarding the impact of the release on your legal rights, you should speak with a lawyer. A: The deadline to apply your credit was September 17, 2020. Your pass is now covered for qualifying personal events and qualifying resort closures for the 2020/21 season defined in the. A: Yes, if you already purchased a pass for the 2020/21 season, you can still utilize your credit. Epic Day Pass or Multi-Pack Season Pass Product: You will be eligible for a refund based on the number of days allotted by your pass product, the Priority Reservation Days you were unable to use your pass, and the number of days you use your pass outside of your Priority Reservation Days, due to a qualifying resort closure or qualifying cancellation of Priority Reservation Days in the 2020/21 season. Severability. These preferences do not change the access of your pass – they are strictly used to determine your refund if a qualifying event occurs. Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. if you were not able to use your pass at all is 80%. That said, we recognize that our resort closures impacted about 20% of the core season. These lawsuits are captioned Bradley v. United Specialty Ins. Q: If I have a qualifying personal event, how do I request a refund? Q: With Epic Coverage, will I have to make a choice at the beginning of the season between deferring my pass to the next season or losing my protection? Example: For the 2019/20 season, a guest purchased an Epic Day Pass 5 Day for $456. Additionally, we recognize that some guests were waiting until spring to use their pass. 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